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Healthcare Information
Management System

AXIA's HIMS is engineered for speed, security, and seamless interoperability. More than an electronic medical record, it serves as the strategic backbone of your hospital's digital infrastructure.

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Our HIMS Modules

Smart Provider Hand-off

Overview of Axia HIMS

AXIA's HIMS is engineered for speed, security, and seamless interoperability. More than an electronic medical record, it serves as the strategic backbone of your hospital's digital infrastructure.

Security First

HIPAA-ready architecture with end-to-end encryption, role-based access controls, and comprehensive audit trails

True Interoperability

HL7 and FHIR compatible for seamless data exchange with any healthcare system or device

AI-Powered Intelligence

Predictive analytics and automation embedded throughout the platform

Modular Flexibility

Customize workflows and scale capabilities across every department and specialty

Electronic Medical Records:
The Foundation of Clinical Excellence

Comprehensive Documentation That Enhances Care Delivery

AXIA's EMR module provides comprehensive electronic health record management with intuitive interfaces designed for clinical workflows. Physicians access complete patient histories, lab results, imaging studies, and treatment plans from a single unified dashboard.

Our EMR supports structured and unstructured data entry, customizable templates for specialties, and intelligent clinical decision support. Integration with pharmacy, laboratory, and radiology systems ensures seamless information flow across care teams.
  • Real-time charting and documentation
  • Clinical decision support alerts
  • E-Prescribing with drug interaction checking
  • Problem lists and care plan management
  • Voice dictation and natural language processing
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Outpatient Department: Streamlined Ambulatory Care

The OPD module streamlines ambulatory care with intelligent workflows that enhance patient experience while improving clinic efficiency. From appointment scheduling to follow-up, every touchpoint is optimized to reduce wait times, eliminate bottlenecks, and ensure coordinated care.
 
The solution supports the entire outpatient journey, including:
 
  • Appointment scheduling with real-time provider availability
  • Automated reminders via SMS and email
  • Digital check-in with insurance verification
  • Queue management with estimated wait times
  • Point-of-care clinical documentation
  • Integrated prescribing and diagnostic orders
  • Automated billing and payment processing
Patients are intelligently guided through registration, triage, examination, diagnostics, pharmacy, and checkout based on their care needs.

For providers, the module offers structured documentation templates, integrated access to lab results and imaging, medication reconciliation, and clinical decision support for evidence-based care. Performance metrics such as patient volume, visit duration, provider productivity, no-show rates, and patient satisfaction are tracked to support data-driven improvements. Capacity planning tools optimize schedules, while built-in telehealth integration enables smooth transitions between in-person and virtual visits.

Inpatient Department: Optimizing Acute Care Delivery

Admission Management

Streamlined bed assignment, insurance verification, and care team coordination from emergency or scheduled admission

Clinical Documentation

Comprehensive nursing assessments, physician rounds, multidisciplinary care plans, and continuous vital signs monitoring

Care Coordination

Integrated care team communication, handoff protocols, and real-time status updates across all departments

Discharge Planning

Early discharge planning, medication reconciliation, patient education, and seamless care transitions

The IPD module centralizes acute care operations, providing real-time visibility into patient flow, bed capacity, and care coordination across the hospital.

The system supports barcode-enabled medication administration, eMAR, automated clinical documentation, and alerts for critical labs and vital changes. Unified patient dashboards consolidate labs, imaging, medications, and notes to support timely clinical decisions.

Real-time capacity and predictive analytics help optimize bed utilization, staffing, and patient placement, while integrations with Emergency and Radiology ensure smooth patient flow from admission to discharge.

Laboratory Information System: Precision Diagnostics

Complete Lab Operations Management

AXIA’s Laboratory module manages the full diagnostic testing lifecycle—from order to result—with direct instrument integration to ensure speed, accuracy, and compliance.

Key Capabilities-
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  • Integrated test ordering with automated result reporting and critical alerts
  • Direct interfaces with lab instruments to eliminate manual entry
  • Support for all major testing areas, including chemistry, hematology, microbiology, molecular diagnostics, and pathology
  • Barcode-based specimen tracking and prioritized lab worklists
  • Quality control, inventory management, and standardized test catalogs

Advanced workflows such as reflex and repeat testing are fully supported, while real-time analytics monitor turnaround times, test volumes, and quality metrics. Seamless EMR integration ensures certified results flow directly into the patient record.

Emergency Medical Service: Rapid Response Care

AXIA’s EMS module is built for high-acuity, time-sensitive emergency care, supporting rapid triage, real-time patient tracking, and efficient clinical documentation from arrival through disposition.

Key Capabilities-

 
  • ESI-based triage with automated acuity assignment and prioritization
  • Real-time track boards displaying patient location, acuity, assigned providers, pending tests, and key time stamps
  • Emergency-specific documentation templates for trauma, stroke, cardiac, pediatric, and toxicology cases
  • STAT lab and radiology ordering with instant result notifications
  • Pre-arrival EMS alerts and automated bed placement requests to accelerate admissions

The system tracks critical performance metrics such as door-to-needle times, time to provider, and left-without-being-seen rates, while supporting code blue documentation, patient transfers, and regulatory reporting to drive continuous improvement.

Library Management Service: Knowledge at Your Fingertips

Digital Medical Library

Comprehensive access to medical journals, textbooks, clinical guidelines, and research databases integrated with clinical workflows

Intelligent Search

AI-powered search that surfaces relevant literature based on patient conditions, medications, and procedures

AXIA’s Library Management Service integrates trusted medical knowledge directly into the EMR, transforming the medical library into an active point-of-care resource. Clinicians can access treatment guidelines, drug references, clinical trials, and peer-reviewed research during documentation and prescribing—without leaving their workflow.

The module manages subscriptions to leading medical databases such as PubMed, UpToDate, Cochrane Library, and specialty resources, while also organizing digital content, physical materials, and institutional documents including policies and clinical pathways. Usage analytics support informed collection and subscription decisions, and built-in tools assist research and quality initiatives by managing IRB documents, clinical trial materials, and literature reviews.

Continuing Education

Comprehensive access to medical journals, textbooks, clinical guidelines, and research databases integrated with clinical workflows

Personalized Resources

AI-powered search that surfaces relevant literature based on patient conditions, medications, and procedures

Telemedicine

Expanding Access Through Virtual Care

AXIA's Telemedicine module enables secure video consultations, remote patient monitoring, and asynchronous care delivery. Our platform meets HIPAA requirements while providing exceptional user experience for both providers and patients.

Integration with the EMR ensures telemedicine encounters are fully documented alongside in-person visits. Providers access complete patient histories during virtual consultations, and visit notes automatically populate the medical record.

Video Consultations

HD video conferencing with screen sharing and digital examination tools. Waiting room functionality and automated patient notifications.

Remote Monitoring

Integration with wearable devices and home monitoring equipment. Automated alerts for out- of-range vitals and patient-reported symptoms.

Patient Access

User-friendly patient portal and mobile app for appointment scheduling, symptom checking, and secure messaging with care team.

Queue Management System: Optimizing Patient Flow

The Queue Management System revolutionizes the patient experience by eliminating uncertainty and reducing perceived wait times through transparent communication and intelligent flow optimization. Digital check-in kiosks and mobile app integration allow patients to join queues before arriving at the facility, while real-time status updates keep them informed throughout their visit. Large-format displays in waiting areas show queue position and estimated wait times, reducing anxiety and front desk inquiries.

Radiology and PACS: Advanced Imaging Management

DICOM-Compliant Image Management

Store, retrieve, and distribute medical images from all modalities including X-ray, CT, MRI, ultrasound, and nuclear medicine with full DICOM standards compliance

AI-Enhanced Interpretation

Computer-aided detection algorithms for findings such as pulmonary nodules, fractures, and critical incidentals, prioritizing urgent studies for radiologist review

Integrated RIS/PACS Workflow

Seamlessly manage the entire radiology workflow from order entry through image acquisition, interpretation, reporting, and results distribution

Peer Review and Quality Assurance

Built-in tools for peer review, discrepancy tracking, quality metrics monitoring, and ACR accreditation compliance documentation

Advanced Visualization Tools

Zero-footprint web viewer with MPR, 3D reconstruction, measurement tools, and hanging protocols optimized by modality and indication

Enterprise Image Distribution

Instantaneous image availability to referring physicians across all care settings with comparison studies, measurements, and radiologist reports

AXIA’s Radiology and PACS module provides enterprise imaging with a vendor-neutral architecture that connects to imaging equipment from all major manufacturers. Secure, scalable cloud or hybrid storage ensures images are instantly accessible across the organization—from emergency care and specialty clinics to telemedicine—supporting faster diagnosis and treatment decisions.

Radiologists are supported with prioritized worklists for STAT exams, speech recognition for rapid reporting, structured templates for consistency, and automatic retrieval of prior studies for comparison. The system tracks imaging volumes, report turnaround times, and productivity, while automated critical results notifications ensure urgent findings are promptly communicated to ordering providers, supporting closed-loop communication and reducing risk.

Mobile EMR: Clinical Information Anywhere

Point-of-Care Documentation and Access

The Mobile EMR application extends the full power of AXIA's clinical system to iOS and Android devices, enabling clinicians to access patient information and document care wherever they practice. Whether rounding on inpatients, responding to emergency consultations, or providing care in outpatient settings, physicians and nurses carry complete patient records in their pocket or on lightweight tablets.
The mobile interface provides optimized workflows for common tasks including reviewing patient lists and care teams, accessing lab results and imaging with pinch-to-zoom functionality, documenting clinical notes using voice dictation or structured templates, prescribing medications with favorites and order sets, entering vital signs and intake/output data, and reviewing and signing pending orders. Real-time synchronization ensures data entered on mobile devices immediately appears in the desktop EMR, while offline capabilities allow documentation even in areas with limited connectivity, auto-syncing when connection is restored.

Security features including biometric authentication, automatic session timeout, remote wipe capabilities, and encrypted data storage protect patient information on mobile devices. The application supports barcode scanning for medication administration verification, patient identification, and specimen labeling, reducing errors and streamlining bedside workflows. Secure messaging enables care team communication without resorting to unsecure text messages or pagers, with conversation context automatically linked to relevant patient records.

Mobile Personal Health Record: Empowering Patients


AXIA's Mobile PHR empowers patients to actively participate in their healthcare journey. Our intuitive mobile application provides secure access to health information, communication tools, and self-management resources.

Patients view test results, medication lists, immunization records, and visit summaries at their convenience. The app facilitates appointment scheduling, prescription refills, and secure messaging with healthcare providers. Integration with fitness trackers and health monitoring devices enables comprehensive wellness management.

 
  • Appointment scheduling and Telehealth visits
  • Complete access to medical records and test results
  • Medication reminders and refill requests
  • Secure messaging with care team
  • Health tracking and goal setting
  • Family member access for caregivers
  • Bill payment and insurance information

Patient Portal Application: Engaging Patients Online

AXIA’s Patient Portal provides a secure, web-based gateway that meets meaningful use requirements while serving as a central hub for patient–provider digital interaction. Patients can complete registrations, health histories, consent forms, and appointment-specific questionnaires before visits, reducing wait times and ensuring providers have the right context at the start of care.

After visits, discharge instructions, care plans, and educational materials are automatically available in the portal. Patients managing chronic conditions can track medications, monitor biometrics, view trends, and receive messages from care teams. Seamless telemedicine integration enables virtual visits directly from the portal, while built-in record sharing and authorization tools support smooth care transitions and continuity across providers.

Comprehensive Record Access

View complete medical history, test results, imaging reports, visit notes, and discharge instructions

Secure Communication

Exchange messages with care team, request prescription refills, and ask non-urgent medical questions

Self-Service Scheduling

Book, modify, and cancel appointments with real-time provider availability across all specialties

View statements, make payments, establish payment plans, and access itemized billing information

Billing and
Payments

Administration and Monitoring: Command Center Visibility

AXIA's Administration module provides hospital leadership with real- time visibility into operations across all departments. Comprehensive dashboards display key performance indicators, resource utilization, quality metrics, and financial performance in customizable views.
System administrators manage user access, configure workflows, and monitor system health through centralized tools. Role-based permissions ensure appropriate access while maintaining security and compliance. Automated alerts notify administrators of system issues, security events, or unusual activity patterns.

 
  • Executive dashboards with real-time KPIs
  • Operational metrics and performance tracking
  • User management and access control
  • System configuration and customization tools
  • Audit logs and compliance reporting
  • Integration monitoring and error tracking

Pharmacy Management: Medication Safety and Efficiency

AXIA’s Pharmacy module supports end-to-end medication management across inpatient and outpatient settings, from prescribing through dispensing, administration, and monitoring. For inpatient operations, it manages clinical order review, formulary guidance, dose calculations, IV preparation, barcode-verified dispensing, controlled substance tracking, and seamless integration with automated dispensing cabinets—ensuring safety, accuracy, and compliance.

Built-in clinical decision support delivers real-time alerts for interactions, allergies, duplicate therapy, dose adjustments, and high-risk medications, enabling pharmacists to collaborate directly with prescribers and prevent adverse events. A unified medication profile reconciles therapies across care settings to support safe transitions of care.

For outpatient and retail pharmacy, the module handles prescription processing, insurance eligibility and prior authorizations, refills, and patient education. Advanced analytics support formulary compliance, antibiotic stewardship, cost optimization, and measurement of pharmacist interventions—demonstrating pharmacy’s impact on clinical outcomes and financial performance.

Order Entry and Verification

Electronic prescribing with clinical decision support, formulary management, and pharmacist verification workflows

Dispensing and Administration

Barcode medication administration, automated dispensing cabinet integration, and dose tracking

Inventory
Control

Real-time inventory tracking, automated reordering, expiration date management, and controlled substance monitoring

Medication utilization reviews, adverse event tracking, cost analysis, and regulatory reporting

Analytics and Reporting

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Management Information System: Strategic Intelligence

Enterprise Performance Analytics

AXIA’s Management Information System transforms operational data into actionable intelligence, enabling informed decision-making across clinical, operational, and financial domains. Advanced analytics go beyond static reporting to uncover patterns, forecast trends, and support performance improvement.

Clinical insights track quality outcomes, patient experience, and compliance with evidence-based care, helping organizations target high-impact improvement initiatives. Operational analytics monitor patient flow, resource utilization, staff productivity, and service line performance to optimize efficiency and planning.

Financial analytics provide visibility into revenue cycle performance, payer mix, margins, and cost drivers, supporting benchmarking and value-based care strategies. Together, these insights enable data-driven leadership, smarter resource allocation, and sustained organizational performance.

Inventory and Stock Management: Supply Chain Excellence

AXIA’s Inventory and Stock Management module provides real-time visibility into supplies across all locations—from central warehouses to point-of-use areas—ensuring availability while reducing waste and carrying costs through automated replenishment.

Core capabilities include:

 
  • Real-time inventory tracking with automated reordering based on usage and par levels
  • Barcode and RFID support for receiving, counts, lot tracking, and expiration management
  • Consignment and high-value item management with accurate usage capture for billing
  • Rapid product recall support and expiration-based inventory prioritization

Advanced analytics help standardize products, optimize purchasing, and reduce variation in supply usage. Integration with purchasing systems and the EMR ensures supplies used during patient care are accurately captured for billing, supporting compliance, financial accuracy, and efficient supply chain operations.

Financial Accounting: Complete Fiscal Management

AXIA's Financial Accounting module delivers comprehensive financial management for healthcare organizations. Our system integrates with clinical and operational workflows to ensure accurate cost accounting, revenue recognition, and financial reporting.

General Ledger

Multi-entity accounting with departmental cost centers, project tracking, and detailed transaction audit trails

Accounts Payable

Invoice processing, three-way matching, automated payment processing, and vendor management

Fixed Assets

Asset lifecycle management, depreciation calculation, maintenance tracking, and disposal processing

Budgeting and Forecasting

Multi-year budget planning, variance analysis, rolling forecasts, and scenario modeling

Financial Reporting

Balance sheets, income statements, cash flow analysis, and customizable management reports

Accounts Receivable

Patient billing integration, payment posting, collection workflows, and bad debt management

HR and Payroll Management: Workforce Excellence

AXIA's Human Resources and Payroll Management module addresses the unique complexities of healthcare workforce management where maintaining appropriate staffing levels, credentials, and competencies directly impacts patient safety and organizational performance. The system manages the complete employee lifecycle from recruitment and onboarding through performance management, development, and separation, with specialized functionality for healthcare's regulatory requirements.

Credentialing and privileging workflows track physician and advanced practice provider qualifications including medical licenses, board certifications, DEA registrations, malpractice insurance, and clinical privileges with automated renewal reminders and expiration alerts. For nursing and allied health professionals, the system monitors required certifications, competency assessments, mandatory training, and continuing education requirements. Integration with primary source verification services streamlines credential verification while maintaining Joint Commission compliance.

Sophisticated scheduling capabilities manage shift work, on-call rotations, and per-diem staffing with rules for required rest periods, overtime calculations, and union contract compliance. Time and attendance tracking integrates with electronic timeclocks and biometric systems, automatically processing hours worked into payroll calculations with appropriate differential pay for shifts, weekends, holidays, and on-call duty. The system handles complex payroll scenarios including multiple positions, departments, cost centers, and varying pay rates while ensuring accurate tax withholding, benefits deductions, and garnishment processing.

Performance management tools facilitate goal setting, continuous feedback, annual evaluations, and development planning with competency frameworks specific to healthcare roles. The module tracks mandatory training completion, safety incidents, corrective actions, and recognition events, providing comprehensive documentation for employment decisions. Analytics provide workforce insights including turnover rates by department and role, time-to-fill for open positions, overtime trends, compensation benchmarking, and diversity metrics, supporting strategic workforce planning and talent management initiatives. By automating administrative tasks and providing actionable workforce intelligence, AXIA's HR and Payroll module enables your organization to attract, develop, and retain the talented professionals who deliver excellent patient care.

Coding and Billing: Revenue Cycle Foundation

AXIA's Coding and Billing module optimizes revenue capture while ensuring coding accuracy and compliance. Our system integrates clinical documentation with billing workflows, automating charge capture and reducing claim denials.
Computer-assisted coding analyzes clinical documentation to suggest appropriate ICD-10, CPT, and HCPCS codes. Natural language processing identifies billable services from unstructured clinical notes. Compliance edits validate code combinations and medical necessity before claim submission.

Charge Capture

Automated charge posting from clinical documentation, procedure tracking, and supply usage with comprehensive charge masters

Claim Generation

Automated claim creation with payer-specific formatting, claim scrubbing to identify errors before submission, and electronic claim transmission

Medical Coding

Computer-assisted coding with NLP analysis of clinical documentation, ICD-10, CPT, and HCPCS code assignment with compliance checking

Claim Tracking

Real-time claim status monitoring, denial identification and tracking, and automated resubmission workflows

Prior Authorization: Streamlining Approval Workflows

Eliminating Authorization Bottlenecks

AXIA streamlines the prior authorization process, reducing delays in patient care and improving authorization approval rates.
Our intelligent system automates authorization requests, tracks status, and ensures compliance with payer requirements.

Automated Submission

System identifies services requiring authorization and automatically generates requests with clinical documentation. Payer-specific forms and submission methods ensure compliance.

Status Tracking

Real-time authorization status monitoring with automated follow-up on pending requests. Alerts notify clinical staff when authorizations are approved or denied.

Approval Management

Authorization details integrate with scheduling and revenue cycle systems. Ensures authorized services are performed within approval timeframes and unit limits.

Comprehensive Revenue Cycle Management: End-to-End Excellence

AXIA’s Revenue Cycle Management (RCM) module unifies all financial processes from patient access through final payment, replacing fragmented workflows with intelligent automation and end-to-end visibility. By addressing issues early and maintaining seamless data flow, the system improves collections, reduces denials, and enhances the patient financial experience.
Comprehensive analytics track key performance indicators such as days in accounts receivable, clean claim rates, denial trends, cash collections, and payer performance. Predictive insights identify accounts at risk of bad debt, support value-based reimbursement models, and enable proactive financial interventions—maximizing appropriate reimbursement while lowering administrative costs.

Patient access tools for insurance verification, financial counseling, cost estimates, and pre-registration

Accurate charge capture with medical necessity validation and point-of-service collections

Claims processing, denial management, patient billing, and payment processing

Security Control: Protecting Your Most Valuable Asset

Comprehensive Information Security

AXIA’s Security Control module protects patients, data, and organizational trust through a layered, defense-in-depth security approach that balances strong protection with clinical usability. Role-based access controls ensure users can access only the information required for their responsibilities, with granular permissions across data and system functions.

Multi-factor authentication and single sign-on reduce unauthorized access while minimizing password fatigue. Continuous monitoring detects unusual access patterns, and detailed audit trails capture every system action with full traceability to support compliance and forensic review.

Data is encrypted both at rest and in transit, while automated vulnerability scanning and penetration testing help identify and mitigate emerging threats. Built-in business continuity and disaster recovery capabilities—including geo-redundant replication and automated failover—ensure system availability. Ongoing security training and awareness programs reinforce a culture of security across the organization.

Appointment Scheduling: Optimizing Access and Efficiency

Multi-Channel Scheduling

Patients book through phone, web portal, mobile app, or in-person with real-time visibility across all channels

Waitlist Management

Automatic notification when earlier appointments become available, reducing no-shows and maximizing utilization

Intelligent Slot Management

Template-based scheduling with appointment types, durations, and provider preferences with overbooking rules

Referral Coordination

eamless specialty referral scheduling with automated insurance verification and record sharing

Automated Reminders

Multi-modal appointment reminders via SMS, email, and voice with confirmed response tracking

Access Analytics

Monitor third-next-available appointments, no-show rates, cancellation patterns, and provider productivity

AXIA's Appointment Scheduling system optimizes provider schedules, reduces no-shows, and improves patient access. Our intelligent engine considers provider availability, resource requirements, patient preferences, and appointment types to maximize scheduling efficiency.

Multi-channel scheduling supports online booking through patient portal and mobile app, phone scheduling by staff, and provider- initiated scheduling from EMR. Automated reminders via text, email, and phone reduce no-show rates. Waitlist management fills cancellations automaticall

Registry Reporting:
Quality and Population Health

Automated Clinical Registry Submissions

AXIA automates clinical quality registry reporting, reducing manual data abstraction while improving data accuracy and completeness. Our system extracts relevant data from the EMR and formats it according to registry specifications

Quality Registries

Automated submission to NCDR, NSQIP, trauma registries, and other clinical quality registries. System maps EMR data to registry data elements and validates submissions before transmission.

Public Health Reporting

Electronic submission of reportable conditions, immunization data, and syndromic surveillance to public health agencies. Ensures compliance with public health reporting requirements

Quality Measures

Calculation and reporting of CMS quality measures, Core Measures, and other performance metrics. Dashboard displays performance trends and identifies improvement opportunities.

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